Here are a few references that used the Wizard of Oz approach: Oviatt S. Predicting Spoken Disfluencies During Human-Computer Interaction. Computer Speech and Language 9(1):19-35, January 1995. Issacs E, Wulfman CE, Rohn JA, Lane CD, Fagan LM. Graphical Access to Medical Expert System: IV. Experiments to Determine the Role of Spoken Input, Methods Inform Med, 32(1):18-32, 1993. You can check out http://www.cs.umbc.edu/~mikeg/annbib.html for related papers by these authors. I believe that Oviatt at the Oregon Graduate Institute and Issacs at Stanford both use this method a lot. Diaper, D (1989) The Wizard's Apprentice: A Program to Help Analyse Natural Language Dialogues. In: People and Computers V, Sutcliffe, a. and Macaulay, L., Eds, Cambridge Univ Press, pp 231-243