Position offered: Product Specialist Location: Sterling, Virginia Job number: 961102 Noldus Information Technology develops software for computer-aided observation, recording and analysis of human or animal behavior. Our software packages run on PCs or Macintosh computers, interfaced with various sorts of audio/video equipment, thus forming integrated observational systems. Besides standard products such as The Observer, EthoVision, Signal/RTS and UltraVox we offer custom software development, training and consulting services. Our systems are used in research institutes and industrial laboratories in over 60 countries. Our company, which currently employs 24 people, has its headquarters in Wageningen, The Netherlands. We have recently opened a U.S. subsidiary in Sterling, Virginia, some 30 miles west of Washington, D.C. JOB DESCRIPTION Our new Sterling office has an opening for a Product Specialist who will serve as the technical intermediary between Noldus products and its (potential) users. You will be responsible for a broad range of activities which help prospects understand how our products can fulfill their research needs, and for technical support to current users. Your job will include the following tasks, in order of priority: - Provide technical support to users via telephone or email, - Teach observational methods, data analysis, and the use of Noldus products to new users, - Carry out feasibility studies for prospective customers, and - Support Noldus sales efforts through product demonstrations at trade shows and scientific conferences or at customers' locations. REQUIREMENTS Skills / Abilities: - Service-oriented personality - Strong verbal and written communication skills - Excellent organizational and interpersonal skills - Initiative, enthusiasm, high-energy and positive attitude - PC hardware and operating systems knowledge - Problem solving ability - Must be willing to travel Education: - College degree in psychology or biology with a major in human or animal behavior Experience: - Experience in observational methods, behavior analysis, statistics - Working knowledge of Noldus products desirable but not required HOW TO RESPOND If you are interested in this job, please mail a resume and cover letter to Noldus Information Technology Inc., Attn: Human Resources, 6 Pidgeon Hill Drive, Suite 180, Sterling, VA 20165, U.S.A. You can also send your resume and cover letter in ASCII text form via email to info@noldus.com. When responding, please refer to the job number. For any further information, feel free to call Bart van Roekel at 1-800-355-9541.