Pegasystems is "the leading provider of workflow automation solutions to
large scale, information intensive industries, with special expertise in
the financial services sector and related markets." In other words, we
design and support software that makes banks, insurance companies,
credit card corporations, telephone companies, and many other businesses
work much more smoothly by automating repetitive work and creating
well-designed user-interfaces for the work that requires a human
operator.  We became a public company in July 1996, and have been
growing rapidly ever since.  Over the last year, we have nearly doubled
in size from 212 to 417 employees and have signed some exciting clients
including First Data Resources (a giant in the back end credit card
business - they support more banks in the US that issue credit cards
than any other company) and Kaiser Permenente (our first delve into the
insurance industry with this health care powerhouse).  Because of the
respect I have for students graduating with an Engineering Psychology
degree, I wanted to be sure to pass along this job opportunity to
students currently in your program.

My group within Pegasystems is Market Strategy and Delivery.  We are
looking to hire Solutions Architects who would be focused on creating
workflow solutions (called templates) that can be sold "as is" to many
customers and require a minimum of customization.  Mary and I both work
on creating different credit card related templates for First Data
Resources.  I have attached an edited position description for
interested students.  We are looking for people who will graduate in
May, and we are extremely flexible on start dates. 

Any interested candidates can check out our web page at
www.pegasystems.com.  Feel free to call or e-mail either Mary or myself
for more information and a fax number to send in a resume.

Thank you,

Matthew Eckstein                 
(617) 374-9600 x206
ecksm@pegasystems.com

Mary Townsend
(617) 374-9600 x373
townm@pegasystems.com


Position Description of a Solutions Architect
---------------------------------------------
Solutions Architects define, design and implement Application Templates
for targeted markets.  They operate comfortably in both business and
technical realms to ensure that Application Templates add value to the
Pegasystems product family and meet business, technical, regulatory and
competitive requirements. Solutions Architects work closely with
Reengineering and Client Services consultants, product designers,
development staff and sales and marketing.  They have strong project
management skills and a results-orientation.  Examples of their
responsibilities are below:

+ Gather workflows from customers with the assistance of Reengineering &
Client Services
+ Evaluate "Best Practices" based on customer workflows
+ Design Application Template workflow processing and user interface
based on "Best Practices"
+ Manage Pegasystems resources and contribute directly to testing the
Application Template design and ongoing bug fixes/enhancements.  
+ Coordinate implementation and customer pilot beta testing with
Reengineering & Client Services
+ Incorporate bug fixes/enhancements as a result of customer pilot beta
testing into Application Template
+ Support Reengineering & Client Services in their development of
implementation training materials, and delivery of training classes
+ Work with Product Marketing and Sales to develop product business plan
& marketing materials
+ Work with Product Marketing to develop, maintain, and deliver demo
system to Sales, including Lotus Screen Cams and slide presentation
+ Develop and publish Product Calendar for new releases and major
development of Application Templates
+ Provide Application Template expertise to Reengineering & Client
Services and Sales, as required


Evaluation Criteria

+ Experience in software development, design and product management with
knowledge of financial services preferred.
+ Demonstrates outstanding technical writing, editing, and verbal
presentation skills. Able to explain complex subjects in manageable
pieces.
+ Strong project management skills and experience managing
cross-departmental efforts.
+ Understands systems architecture and ability to document business and
technical requirements.
+ Able to structure solutions to apply to multiple situations.
+ Has a professional, reassuring demeanor when addressing problems or
issues.  
+ Good people skills with customers and peers.