POSITION: Usability Engineer, Internet Commerce Organization COMPANY: 3Com Corporation LOCATION: Santa Clara, California, USA TERM: Contract position REFERENCE: AMS/7010-764 REPLY-TO: Anne_Marie_Sorcenelli@3Com.com THE COMPANY 3Com Corporation (http://www.3Com.com) enables individuals and organizations worldwide to communicate and share information and resources at anytime from anywhere. As one of the world's preeminent suppliers of data, voice and video communications technology, 3Com has delivered networking solutions to more than 100 million customers worldwide. With global reach and local touch, the company provides enterprises, network service providers and carriers, small businesses and consumers with comprehensive, innovative information access products and system solutions for building intelligent, reliable and high-performance local and wide area networks. 3Com has worldwide revenues of approximately $6.0 billion and employs about 13,200 employees in 45 countries. THE OPPORTUNITY Duties/Responsibilities: Work in a team environment that mixes creativity and leading-edge technical skills to provide 3Com's customers with a compelling Internet shopping experience. Responsibilities will include user interface design, human factors engineering and usability testing in support of product development for pioneering Internet commerce systems. Work with end-users and internal stakeholders to determine product requirements and design goals using user-centered design methodologies and iterative prototyping. Design, create and test web-based interfaces to sophisticated applications, work with and influence other members of the development team. The ideal candidate will be able to work efficiently while coordinating multiple tasks with different priorities. Qualifications: 2-3 years relevant work experience in the domains of human factors and usability engineering. At least one year applying these skills to the design and development of web-based systems. Skills/Experience: Background in user-interface design, human factors engineering and software development. Experience in applying these skills to designing, developing and performing usability testing of web applications, especially for large corporate web sites. Strong interpersonal communications skills. Knowledge of user-centered design techniques. Experience in gaining active end-user involvement in the specification, design and testing phases through focus groups, interviews, site visits and surveys. Experience using usability labs to validate designs and identify problems. Familiarity with rapid, iterative prototyping techniques and skills using script-driven prototyping tools. Strong understanding of HTML specifications and of what makes a web page browser independent. Good writing skills and meticulous attention to detail would be a plus. The ideal candidate will be passionate about good design, able to explore and comprehend the needs of the intended audience, create innovative and intuitive interface designs, properly document design decisions and specifications, and work with the entire team to deliver quality products on-time every time. Education: Bachelor's degree in human factors engineering, cognitive science, industrial engineering or strong relevant experience. TO APPLY FOR THIS POSITION Please submit your resume (ASCII, Word 5.0 or RTF) to Anne Marie Sorcenelli quoting the reference AMS/7010-764. E-mail: Anne_Marie_Sorcenelli@3Com.com Web site: http://www.3com.com/0files/jobs/ca-ico.htm Fax: +1 (408) 764 5959 Tel: +1 (408) 326 1188 Mail: 3Com Corporation 5400 Bayfront Plaza, P.O. Box 58145 Mail Stop: 5232 Santa Clara, CA 95052-8145 USA More info.: http://www.3com.com/0files/jobs/us-menu.htm 3Com is an equal opportunity employer.