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Resources & Support

FSP Info

Many computing support services at Tufts are provided through local contacts in your department or school. These assistants, called FSPs (Front-Line Support Providers) can help you with a variety of desktop computer requests, questions and problems, including:

  • Connecting your PC or Mac to the network/internet
  • Troubleshooting problems with your machine
  • Answering questions about using e-mail

Your FSP should be the first person you consult if you need assistance in one of these areas. Please use the FSP Lookup to find the name and contact information for the FSP assigned to your department. The TCCS Help Desk (x73376) can also direct you to the appropriate person.


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