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Frontline Support Providers

Technical support services at Tufts are provided through local contacts in your department or school. These assistants, called Frontline Support Providers (FSP's), provide assistance for a variety of computer requests, including:

  • Connections to the network or Internet

  • Problems with your computer and related hardware

  • Email support

  • Print and file problems

Your FSP should be the first person you consult if you need technical assistance. Use the FSP Lookup list, located below, to find the name and contact information for the FSP assigned to your department.

The University IT Support Center, at ext. 73376, can also direct you to the appropriate person.


Support Resources for Students


Frontline Support Providers for Faculty and Staff

Click here to open an Adobe PDF copy of the FSP list.


Department Support Provider Email Ext. Campus
A&S - All other A&S Departments and Schools

ITS Helpdesk helpdesk@ase.tufts.edu 75898 Medford
A&S - Computer Science / Electrical & Computer Engineering

CS & ECE Systems (CEAS) staff@eecs.tufts.edu 73884 Medford
A&S - Feinstein Famine Center

ITS Helpdesk helpdesk@ase.tufts.edu 75898 Medford
A&S - Graduate School ITS Helpdesk

helpdesk@ase.tufts.edu 75898 Medford
A&S - Graduate School Administrative Offices

ITS Helpdesk

helpdesk@ase.tufts.edu 75898 Medford

A&S Lilly Music Library


LITS Staff


tischsystemsoffice@ase.tufts.edu


75194
75646 72351

Medford


A&S - Office of Admissions ITS Helpdesk

helpdesk@ase.tufts.edu 75898 Medford
A&S - Student Services Darren Knightson

techhelp@ase.tufts.edu 74747 Medford
A&S - Tisch Library
LITS Staff


tischsystemsoffice@ase.tufts.edu


75194
75646 72351

Medford


A&S – Unix Support - All Departments and Schools

AS Unix - ITS Helpdesk

helpdesk@asunix.tufts.edu
75462 Medford
Shawn G. Doughty

shawn.doughty@asunix.tufts.edu 75462 Medford
Administration - Dental Ange Brome

ange.brome@tufts.edu

60489

Boston

Danny DiCicco

donato.dicicco@tufts.edu
63509
Boston
Administration – Medical/Sackler

OIT Staff OIT@tufts.edu 60331 Boston
Central - Advancement (Boston)

OIT Staff OIT@tufts.edu 60331 Boston
Central - Advancement (Grafton)

Grafton ITS vet-its@tufts.edu 88777 Grafton
Central - Advancement (Medford) Bob Ceccherini
bob.ceccherini@tufts.edu 72369 Medford

Joseph Monahan joseph.monahan@tufts.edu 73185 Medford

Central - Associate Provost, Research (Boston)

OIT Staff OIT@tufts.edu 60331 Boston
Central - Associate Provost, Research (Medford)

UITSC UITSC@tufts.edu 73376 Medford
Central - Audit and Management Advisory Services

UITSC UITSC@tufts.edu 73376 Medford
Central - Ballou Hall

UITSC

UITSC@tufts.edu

73376

Medford

Central - Board of Overseers

UITSC UITSC@tufts.edu 73376

Medford

Central - Chaplin Office UITSC UITSC@tufts.edu 73376 Medford

Central - Communications (Boston) OIT Staff

OIT@tufts.edu

60331 Boston

Marie Henggeler
marie.henggeler@tufts.edu
63348 Boston

Central - Community Relations (Boston)

OIT Staff OIT@tufts.edu 60331 Boston

Marie Henggeler
marie.henggeler@tufts.edu
63348
Boston

Central - Environmental Health and Safety

OIT Staff OIT@tufts.edu 60331 Boston
Central - Finance Joan Byington FIS-Desktop@tufts.edu

joan.byington@tufts.edu
72134 M., B. & G.
Central - Grants Contracts Administration (Boston)

OIT Staff OIT@tufts.edu 60331 Boston
Central - Grants Contracts Administration (Medford)

OIT Staff OIT@tufts.edu 60331 Medford
Central - Human Resources
David Yanolis
david.yanolis@tufts.edu
72165 M., B. & G.
Chris Homsi
christine.homsi@tufts.edu
72581
M., B. & G.
Central - Institute for Global Research

UITSC UITSC@tufts.edu 73376 Medford
Central - Institutional Research

UITSC

UITSC@tufts.edu 73376 Medford
Central - Mass Campus Compact

UITSC UITSC@tufts.edu 73376 Medford

Central - Medical Alumni Relations

OIT Staff OIT@tufts.edu 60331 Boston
Central - Medical Development

OIT Staff OIT@tufts.edu 60331 Boston
Central - Office of Institutional Diversity
David Yanolis
david.yanolis@tufts.edu
72165 M., B. & G.
Chris Homsi
christine.homsi@tufts.edu
72581
M., B. & G.
Central - Office for Technology and Industry Collaboration (Boston)

OIT Staff OIT@tufts.edu 60331 Boston
Central - Office for Technology and Industry Collaboration (Medford)

UITSC UITSC@tufts.edu 73376 Medford
Central - Office of Executive Vice President

UITSC UITSC@tufts.edu 73376 Medford
Central - Office of Sustainability

UITSC UITSC@tufts.edu 73376 Medford
Central - Office of Trustees
UITSC UITSC@tufts.edu 73376 Medford

Central - Office of Vice Provost

UITSC UITSC@tufts.edu 73376 Medford

Central - Operations, Public Safety Public Safety Technical Services

pubsafetech@tufts.edu
75751
73149
M., B. & G.
Central - Operations, Facillities & Dining
Greg Parsons gregory.parson@tufts.edu 73130 M., B. & G.

Public Safety Technical Services

pubsafetech@tufts.edu 75751
73149
M., B. & G.
Central - President Office UITSC UITSC@tufts.edu 73376 Medford

Central - Provost's Office
UITSC UITSC@tufts.edu 73376 Medford

Central - Purchasing Joan Byington joan.byington@tufts.edu 72134 M., B. & G.

Central - Tufts Fund, 75 Kneeland St.

OIT Staff OIT@tufts.edu 60331 Boston
Central - Tufts Institute for the Environment

UITSC UITSC@tufts.edu 73376 Medford
Central - University Information Technology

UITSC UITSC@tufts.edu 73376 Medford
Central - University Library Technology

UITSC UITSC@tufts.edu 73376 Medford
Central - University Relations - Community Relations (Medford)

UITSC UITSC@tufts.edu 73376 Medford

Central - University Relations - Office of VP

UITSC UITSC@tufts.edu 73376 Medford
Central - University Relations - Public Relations

UITSC UITSC@tufts.edu 73376 Medford
Central - University Relations - Publications

UITSC UITSC@tufts.edu 73376 Medford
Central - University Relations - University Counsel

UITSC UITSC@tufts.edu 73376 Medford
Central - University Relations - Web Communications

UITSC UITSC@tufts.edu 73376 Medford
Day Care Center
UITSC UITSC@tufts.edu 73376 Medford

Digital Collections & Archives

UITSC UITSC@tufts.edu 73376 Medford
Emeritus Faculty - per Provost's Office

UITSC UITSC@tufts.edu 73376 Medford
European Center ITS Helpdesk
helpdesk@ase.tufts.edu
75898
Medford

Fletcher School ITS Helpdesk helpdesk@ase.tufts.edu 75898 Medford

Friedman School of Nutrition Science and Policy

OIT Staff OIT@tufts.edu 60331 Boston
Fundraising - Development Bob Ceccherini
bob.ceccherini@tufts.edu 72369 Medford

Joseph Monahan joseph.monahan@tufts.edu 73185 Medford

Hirsh Health Sciences Library Paul Anderson paul.anderson@tufts.edu 62961 Boston

Annie Yeung annie.yeung@tufts.edu 62424 Boston

Simi Tao Simi.tao@tufts.edu 62414 Boston

Human Nutrition Research Center James Mabry James.Mabry@tufts.edu 63345 Boston

Marie Henggeler marie.henggeler@tufts.edu 63348
Boston

Information Systems - Advancement Bob Ceccherini
bob.ceccherini@tufts.edu 72369 Medford

Joseph Monahan joseph.monahan@tufts.edu 73185 Medford

Medical/Sackler - Anatomy/Cellular Biology


Paul Morrison

paul.morrison@tufts.edu

63977

Boston
Medical/Sackler - APUA OIT Staff OIT@tufts.edu 60331 Boston

Medical/Sackler - Biochemistry

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Cancer Center

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Clinical Faculty/Affiliates

Learning Resource Center

LRC@elist.tufts.edu 62947 Boston
Medical/Sackler - Community Health

Tony Soares Tony.Soares@Tufts.edu 66509 Boston
Medical/Sackler - Educational Affairs

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Educational Media Center

Brian Williams
brian.williams@tufts.edu 60935 Boston
Medical/Sackler - International Affairs

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Lab Animal Medical

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Masters in Biomedical Sciences Program John Blust mbs@tufts.edu 60846 Boston
Medical/Sackler - Medical Continuing Education

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Medical Dean Office

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Medical School Admissions

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Micro/Molecular Biology

Tom Phimmasen tom.phimmasen@tufts.edu 62959 Boston
Medical/Sackler - Multimedia Resource Center/Educational Media Center

Brian Williams mrc@tufts.edu 62935 Boston
Medical/Sackler - Neuroscience

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Nutrition Unit

Tony Soares Tony.Soares@Tufts.edu 66509 Boston
Medical/Sackler - Office of Information Technology

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Ophthalmology

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Pathology

Zach Joseph

zach.joseph@tufts.edu 63597 Boston
Medical/Sackler - Pharmacology

Zach Joseph zach.joseph@tufts.edu 63597 Boston
Medical/Sackler - Physiology

Jeremy Broadhead jeremy.broadhead@tufts.edu 60940 Boston
Medical/Sackler - Sackler Deans Office

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Student Advisory & Health Administration

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Students Affairs/ Financial Aid

OIT Staff OIT@tufts.edu 60331 Boston
Medical/Sackler - Tufts University Science Knowledgebase (TUSK) Staff

Elaine Almeida elaine.almeida@tufts.edu 62472 Boston
Operations Budget Greg Parsons gregory.parson@tufts.edu 73130 Medford

Stockholm Environment Institute

UITSC UITSC@tufts.edu 73376 Medford
Tisch College of Citizenship and Public Service

UITSC UITSC@tufts.edu 73376 Medford
Tufts Center for the Study of Drug Development

OIT Staff OIT@tufts.edu 60331 Boston
University Photographer UITSC UITSC@tufts.edu 73376 Medford

University Professor UITSC UITSC@tufts.edu 73376 Medford

Veterinary School Chris Jackson Chris.Jackson@tufts.edu 84955 Grafton

Veterinary School - ITS Mike Cote Mike.Cote@tufts.edu 88777 Grafton

Tom Price Tom.Price@tufts.edu 88777 Grafton

Veterinary School - Library Support David Susco
david.susco@tufts.edu 84297 Grafton
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