About the PETFAX Behavioral Consultation Program

After you have described your pet's behavior problem using the Behavior Fax Sheet, we will interpret your pet's problem and provide you with:

1. A written report containing a possible explanation of your pet's motivation for problem behavior and personalized suggestions for correcting the problem. Handouts that supplement the personalized information are included with the report.
2. The opportunity to communicate with a behaviorist during the three month period following your PETFAX.

For each PETFAX consultation you can seek help for one primary behavior problem for any one animal or one behavior problem between two or more animals.

DISCLAIMER: The purpose of Tufts PETFAX consultation service is to provide behavioral suggestions to remedy common companion animal behavior problems. Because the pets owned by PETFAX clients will not be examined by a veterinarian at Tufts, medication cannot be prescribed nor can medical issues be addressed by PETFAX. Owners should have their pets physically examined by their local veterinarian before engaging in a PETFAX consultation to make sure that medical causes are not underlying the behavioral problem. Questions regarding pharmacological treatments or medical causes of behavior problems will not be addressed in a PETFAX response or in follow-up communications though, on occasion, we may make a recommendation for you to bring your pet to your veterinarian to rule-out specific medical issues. If information regarding pharmacological treatment options or the diagnosis of possible medical factors underlying a pet's behavior problem is desired through Tufts, it is recommended that owners request that their veterinarian make use of the Tufts VETFAX service.

Tufts does not assume any legal responsibility for any negative consequences associated with any behavior modification suggestions or products mentioned in the consultation response or during follow-up communications. Reliance on any information provided in a PETFAX response or in follow-up communications is solely at your own risk. Any advice provided is based exclusively upon the behavioral history provided by clients (and videotape in some cases) and not direct observations of a pet's behavior or condition. The PETFAX service is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Never disregard professional veterinary advice or delay in seeking it because of a PETFAX response!